FAQ's

 

Do I have to make an appointment?

 

Walk-ins are always welcome and we're happy to accomodate our patients' busy schedule. Of course, booking an appointment beforehand guarantees availability and allows us to prepare your insurance for your visit.

 

How long does an eye exam take?

 

Generally, a thorough eye exam takes 45 minutes to an hour. If you plan on ordering a pair of glasses, plan for more time!

 

How often do I need an eye exam?

 

In the state of Oregon an eyeglass prescription is valid for 2 years. Children and patients with other health complications may require an exam more frequently.

 

How long will it take for me to get my new glasses?

 

It takes 2-3 weeks for our labs to customize and complete your glasses order. Once your glasses have arrived in our store, we will call to let you know.

 

Do you fill outside prescriptions?

 

We'd be happy to fill your valid outside prescription for you!

 

How much do glasses cost?

 

The cost of your glasses is dependent on many factors including lens options, frame selection and other customizable features. Following your eye exam, we will sit down and go over options that best fit your budget and overall eye health.

 

How is my insurance billed?

 

We are happy to bill your insurance for you. At your request, you may bill your insurance yourself and we will provide an itemized receipt to aid you in doing so.